We have recently received many enquiries about the operation of Seemotoa power cut in a pharmacyduring power cuts. On this page we answer the most frequently asked questions.
Will a power cut affect the operation of Seemoto?
Yes. The principle of the Seamless is that the sensors measure the temperature every five minutes and send the data to the base station. The base station is connected to the Seemoto service, where it sends the measurements either via the mobile phone network or via the Internet (depending on the model of the base station). The base station needs mains power to operate, so if the power is lost from the socket, it will stop working. When the power comes back on, the base station will automatically restart and no special action is required.
How do Seemoto work during outages?
Seemoto are battery-powered. In the event of a power failure, they will continue to measure temperature as normal. Since the base station stops working, the sensors cannot contact it during the outage. In this case, they store the measurements in their own memory. The sensor memory can hold about a month's worth of measurements. When the power comes back on and the base station starts working again, the sensors will contact it again and report the measurements for the outage as well.
How will the alarms work during a possible outage?
If alarm limits have been exceeded during a power cut, the alarms will only go off when the power is restored. The alarms are sent from the server and the exceedance information is not available there until the sensors have sent their data via the base station to the servers.
What is the biggest disadvantage for a Seemoto the event of a power cut?
During a power cut, real-time monitoring is interrupted and alarms are also delayed. Otherwise, the system will record temperatures as normal.
Is there anything to be done about the disappearance of real time?
If you want to keep Seemoto real time even during power outages, the power supply to the base station (and any additional routers) must be ensured. For example, if refrigerators have their own backup power system, the base station should be connected to the same power supply. If not, a miniUPS device is available from Seemoto for a small investment, which will keep the base station on during an outage for about 10 hours. MiniUPS is a small "charger" with its own battery, which replaces the base station's own mains adapter. The MiniUPS is normally on charge all the time and its batteries are virtually always full when the outage starts. In the event of a power cut, the base station automatically switches to using the UPS battery and when the power comes back on, it automatically returns to normal. If you have already purchased a miniUPS, you should check that the small switch on the side of the unit is in position A. It will then act as a back-up power supply as described above.
How is the Seemoto data centre prepared for a power cut?
Seemoto's data centres have their own UPS equipment to cope with short outages of around half an hour. If the outage lasts longer, the service is currently unable to process the measurements. In this case, the sensors go back to storing the temperatures in their memories, from where they are brought back to the server after the outage. However, the building where our data centres are located will be equipped early next year (January 2023) with an electricity generator container, which will guarantee power supply Seemoto during power cuts. In this case, if the miniUPSs are in use at the pharmacy, the system will be fully prepared for a possible power outage.
What if medicines need to be moved from one pharmacy to another?
What are the benefits of Seemoto for the pharmacy in outage situations?
If Seemoto is in use, the impact of power cuts at night or over the weekend, for example, will not go unnoticed. The system therefore makes a significant contribution to medical safety! Temperatures during an outage can be viewed either in real time or with a delay. Alerts for overruns are also sent. If the power supply to the base station is assured, the first indication of a power failure may be a temperature alarm from Seemoto.
Where can I get more information?
If you still have any questions or if you would like to purchase a miniUPS or a transport logger, for example, please contact Seemoto Customer Support by emailseemoto by phone 045 1259000, via the Chat application on this page, or via this form.
Finally, a couple of tips
Please remember to check that the Seemoto alert recipient list is up to date when you change persons. It is also a good idea to define "No data" alerts for sensors and base stations. These will alert if no data has been received from the devices at the specified time. They catch malfunctions due to various reasons and possible sensor battery exhaustion. This helps to keep Seemoto running in the best possible way.